Inside Sales Packaging Specialist – Corrugated, Protective & Shipping Supplies

Title Inside Sales Packaging Specialist – Corrugated, Protective & Shipping Supplies
Categories Sales
Canada? y
Job Information

We are looking to welcome a charismatic, driven and innovative team player to join our existing team of result oriented and passionate Inside Packaging Specialists.  Our ideal candidate will be maintaining existing customer base and developing new relations to ultimately guide our customers to achieve the best suited product for their business and vision, while aligning with our mission in changing the game in service.

Who We Are: Established in 1982, Great Little Box Company is a family owned and operated leading manufacturer of Corrugated Boxes, Labels, Protective Packaging, Folding Cartons, and Shipping Supplies. We make almost anything a company will need to package, ship out, and display their products – making us the one stop shop for packaging needs.

We take pride in our initiatives to make safety a priority. We demonstrate this with our structured inhouse training, providing personal protective equipment and our innovative and supportive culture.

Core Responsibilities:

  • Foster relationships with customers, to ensure that their packaging needs are fulfilled beyond expectations
  • Actively manages and connects with existing inside account base
  • Creates and maintains a detailed and consistent record of call cycles
  • Occasionally travel to customer facilities, with the purpose of building a connection and learning more about their product line
  • Consistently meets to exceeds monthly sales quotas, as well as any growth objectives assigned
  • Initiate conversations and relationships with new customers to achieve targets for new business opportunities
  • Strive to increase sales by up selling current products offered to better the customer’s experience

Qualifications and Skills:

  • 2+ years in Customer Service or Inside Sales experience
  • Packaging Experience an asset
  • Drive to problem solve in a strategic and efficient manner to accomplish obstacles on hand
  • Effective time management ability paired with a passion for organization
  • Attentiveness to details with a strong technical aptitude and enthusiastic to be self-motivated

The People:

  • Key liaison to customers, while maintaining a genuine, supportive and strategic relationships with territorial assigned Customer Solutions Coordinator
  • Collaborates with Customer Service, Design, Production and other Packaging Departments to ensure the customer’s experience and product is the priority in the business
  • Reports to the Sales Manager of Corrugated, Shipping and Protective Packaging for our Richmond branch

Success Measures:

  • Customer Excellence: Proactively be our customer’s voice in our company, while keeping them informed of the best products available for their business. A quick response to all enquiries is a must. Responds quickly to all inquiries, in order to keep customers informed about the best options available for their business needs
  • Continuous Improvement: Building knowledge on best troubleshooting techniques, as well as offering other product lines to achieve our goal of being the one stop shop for packaging needs
  • Culture: An empathetic and enthusiastic attitude that provides a positive outlook to not only the Sales team, but GLBC as a whole
  • Trust: Establish internal and external relationships by creating transparent communication while being respectful of others time and responsibilities

What makes us a great place to work?

We were awarded Canada’s Top Small & Medium Employers (2018) published by the Globe and Mail, as well as BC’s Top Employers (2018) published by the Vancouver Sun.

We offer employee-based recognition and reward programs including profit sharing, continuous improvement incentives, and companywide performance goals.

We promote a healthy lifestyle with our onsite gym, weekly local fresh fruit and company hiking trips. Throughout the year, we host diversity celebration lunches such as Dhawali, Chinese New Year and many more, organize foosball tournaments and have amazing summer BBQ’s. On an annual basis, we hold an employee golf tournament and both a children’s and adult holiday party.

When we have a great year, we take all our staff on a trip, on our dime! In previous years, as a company we have traveled to México and Las Vegas to celebrate our success.

GLBC is fully committed to two things – our employees and our customers. We emphasize teamwork but value individual contributions to the team. If you are someone who values customers and a truly Great place to work – Please apply below if interested.

Great Little Box Company welcomes all applicants but please note that it is unfortunately not in a transit friendly area..

We look forward to reviewing your resume. Thank you for your interest in the Great Little Box Company!

Apply Now