Category: Customer Close-Up

ChocXO Case Study: Happy-Making Chocolate, Packaged Quickly and Ethically

ChocXO Case Study: Happy-Making Chocolate, Packaged Quickly and Ethically

As a general rule, chocolate makes us feel good. But what if there was chocolate that made everybody who had anything to do with it—from cacao farmers to consumers—truly happy? That’s the idea behind ChocXO (pronounced Choc-SOO), a company that we’ve partnered with since their founding in 2015. From day one, their delectable treats have … Continued

Hangry Kits: E-Commerce that Spreads Love Through Snacks

Hangry Kits: E-Commerce that Spreads Love Through Snacks

The concept is simple, fun—and lucrative, for the e-commerce company who came up with it. Hangry Kits are just what they sound like: kits packed with snacks that you can send to friends. They’re care packages for whoever is feeling “hangry” in your life. The business started out as an even simpler enterprise in 2011 … Continued

Rampage Coffee Co.: Highly Caffeinated E-Commerce

Rampage Coffee Co.: Highly Caffeinated E-Commerce

What’s it like to be at the helm of a breakaway e-commerce success story like Rampage Coffee Co.? According to Dustin Blanchard, who founded the company with his wife Lauren in 2018, “We’re growing in so many different directions and it’s chaos!” But if it’s chaos, it’s at least a fun kind of chaos. Especially … Continued

Honr: When an E-Commerce Business Finds its Perfect Niche

Honr: When an E-Commerce Business Finds its Perfect Niche

As many e-commerce business owners will tell you, finding your ideal customer can be a tricky process. For Paige Doherty, David Turk, and Craig Williams, co-founders of the men’s skincare brand Honr, overcoming this particular challenge was a game-changer. “We actually started our skincare line as gender-agnostic, but we noticed something interesting as we started … Continued

Black Widow Winery: A Family’s Passion, a Time of Challenges

Black Widow Winery: A Family’s Passion, a Time of Challenges

When the news of COVID-19’s full impacts started spreading, the family-run Black Widow Winery was in the midst of their springtime bottling. “Fortunately, we have a big wine club,” says founder and winemaker Dick Lancaster. His son and fellow wearer-of-all-hats James Lancaster concurs. “During the month of April, we are only open Saturdays and Sundays. … Continued