Category: Customer Close-Up

Black Widow Winery: A Family’s Passion, a Time of Challenges

Black Widow Winery: A Family’s Passion, a Time of Challenges

When the news of COVID-19’s full impacts started spreading, the family-run Black Widow Winery was in the midst of their springtime bottling. “Fortunately, we have a big wine club,” says founder and winemaker Dick Lancaster. His son and fellow wearer-of-all-hats James Lancaster concurs. “During the month of April, we are only open Saturdays and Sundays. … Continued

Righteous Gelato: How to Put People First During a Pandemic

Righteous Gelato: How to Put People First During a Pandemic

“It’s been interesting, to say the least,” says Righteous Gelato founder James Boettcher when you ask him how the last few months of quarantine have been. “There’s certainly been some good to be had. We’ve taken this opportunity to share happiness with people in the community who need it most.” James is humble to share, … Continued

Township 7: Navigating Challenges like COVID-19 with Creativity & Generosity

Township 7: Navigating Challenges like COVID-19 with Creativity & Generosity

In March, when COVID-19’s implications for the hospitality industry began to sink in, Township 7’s Vineyards & Winery, Assistant General Manager Trevor Allen felt overwhelmed—but grateful. Despite everything, the South Langley and Naramata Bench based winery was well-positioned to continue serving customers. “We had processed our club member shipment, so we were able to first … Continued

Di Morelli: Skincare Only a Doctor Could Provide

Di Morelli: Skincare Only a Doctor Could Provide

How do you ensure that your “medical-grade skincare” line lives up to its name, year after year? If the line in question is Di Morelli Skin Care Products, it certainly helps if your formulator is still a practicing doctor with a thriving medical aesthetic clinic. There’s a reason why both Di Morelli and the Vancouver-based … Continued

Container Brewing’s Women’s Day Brew: Highlighting the Craft Beer Industry’s Talented Women

Container Brewing’s Women’s Day Brew: Highlighting the Craft Beer Industry’s Talented Women

With International Women’s Day approaching, Container Brewing’s General Manager Katie Lush had a bright idea. What if she created a team of women from Metro Vancouver’s craft beer industry to collaborate on a charity beer celebrating the occasion? That team ultimately included Four Winds’ Ashley Brooks, Faculty Brewing’s Jacquie Loehndorf, Country Malt Group’s Katy Wright, … Continued

skoah: The Facial Franchise Disrupting Spa Stuffiness

skoah: The Facial Franchise Disrupting Spa Stuffiness

When you hear the phrase “attainable luxury”, what do you think of? What are the especially gratifying, edifying, or beautifying things you do that won’t break the bank? If you’ve never heard of “personal training for your skin”, this might be a new go-to for you. That’s what skoah, a facial shop with a membership-based … Continued

Machool: Streamlining the Shipping World is Just the Start

Machool: Streamlining the Shipping World is Just the Start

  The odds are pretty good that Machool founder Kamyar Asadibeiky is one of the brightest people you’ll ever meet. Consider his brainchild, Machool, a time and money-saving shipping platform that Great Little Box Company (GLBC) is fortunate to supply shipping boxes and supplies for. Machool is a brilliant solution for business owners who do … Continued

Lakota Herbs: A Unique Natural Pain Relief Brand, Grown the Unconventional Way

Lakota Herbs: A Unique Natural Pain Relief Brand, Grown the Unconventional Way

“When the company was launching, [founders] Kent and Don Petersen did things the unconventional way,” says Lakota Executive Vice President, Reinhardt Haukenfers. “They did things that everybody said wouldn’t work.” When you’re a fledgling natural wellness company based in the small northern British Columbian city of Dawson Creek, you have to get creative to get … Continued